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How can I manage my subscription?
We manage all of our international invoicing and subscription payments through Stripe. You can access your subscription information, update payment methods, cancel subscription etc, through our Stripe customer portal found here. If you need help with ...
Which payment methods do you support?
We handle all of our international billing through Stripe and subscriptions can be monthly, every 3 months, every 6 months or yearly depending on your preference. We may offer discounts for customers paying 6 months or a year in advance. Available ...
How do I get quick support?
What is a Critical Support Ticket? Critical support tickets are only for bigger problems such as websites being down (although we are probably already working on it), suspected hacking or recovery work such as needing a backup restored as quickly as ...
How do I get support?
What is a Support Ticket? We manage all our support requests using support tickets. When a ticket is created, it's assigned an ID and we can follow up on the ticket until the issue is resolved. This means that your requests are not buried in email ...